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Pre/Post Trip troubleshooting

Updated over 2 weeks ago

S-131-V1-EN

The validation panels can help you validate your vehicle and duty schedules. This article will cover troubleshooting options for issues that might appear in the validation panel for Pre/Post Trip.

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Potential Issue

  • Pre and/or post trip missing

    • Pre and/or post trip events are missing from vehicles/duties

Solutions

  1. Revise events

    1. Revise pre/post trips to see if this introduces the pre/post trip time to the vehicles/duties.

  2. Locked vehicles/Duties

    1. If revise events hasn’t corrected the validation issue, check if any vehicles or duties are locked. Unlock them, revise events and see if this fixes the issue. If so, lock the vehicles/duties after the pre/post trip time has been added.

  3. Wrong preference setup

    1. If some vehicles/duties still do not display pre/post trip time, check the preference set up. Check for if pre/post trip has been added for specific depots, routes or times of the day.

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